Damon responded very quickly to the need for replacement of my elderly parents’ air-conditioning systems. He promised to try to move up installation if possible and within days he had arranged and installed them alleviating the stress of my parents having no air-conditioner on the hot days.
The Joe Cools team were friendly and professional.
I would highly recommend their services.

Could not recommend Joe cools any higher. Damon and Bryce went above and beyond to make sure we had the right AC for our home. The initial consult was very professional and informative with great recommendations. You can tell these guys have a wealth of expirence. Install was quick and clean and our AC/Heating has been running great ever since. Will be recommending Joe cools to family and friends and will defiantly use them again in the future.

Amazing Service From Friendly Competent And Efficient Tradesmen.
The call I made for a quote was responded to quickly and I received the written quote within days unlike other companies I had contacted.
I felt very comfortable with all staff and the extra effort they went to explain things and take care of my house when installing and the cleaning up after was exceptional.

Damon and his team were fantastic. The way that they took the time to explain (and fix) some of the problems with our existing setup and stepping us through how to maintain and properly use the unit was really appreciated. They were a lovely crew and we felt comfortable asking questions and left with a feeling of assurance that the system was installed right and that if something does go wrong that we are confident of having them resolve it. It was only installed a few days ago, but the system is running great. Highly recommend Joe Cools.

we have just had a ducted air con put in with Joe Cools, great team of guys
would highly recommend, they did a brilliant job.
Very pleased

We were very happy with Joe Cools. We found them to be professional and friendly. The way they installed our ducted reverse-cycle air con was exactly the way we asked them to do it. You won't be disappointed if you chose these fellas. Well done guys.

Excellent company. Very smooth process from the first contact. Damon is great, provided some good advice and arranged everything. Quote was very reasonable, lower than other companies. Installation scheduled within a week despite busy Christmas period. Bryce is very professional and completed the installation neatly as scheduled. Very impressed. No wonder why they get all five start reviews..!

Joe Cools were great. Came to my place, understood my requirements and quoted. All installed on time and in one day. Explained the system well. Lovely friendly team. The system is great. I am a very happy customer.

I recently had my reverse cycle ducted air conditioning system replaced by Joe Cools Air Conditioning and could not be happier or recommend them more highly. During the initial visit, Damon's professionalism and focus on ensuring he offered the best solution was impressive. This continued throughout the process and extended to his team, they were reliable, punctual, respectful and efficient. Joe Cools Air Conditioning were easy to deal with, responsive in answering questions, offered me choices in the quote and completed the job on time expertly. I had a 5 star experience and I will absolutely contact Damon and his team when I have any future air conditioning needs :)

Recently we needed to have our 20-year-old Carrier ducted reverse cycle air conditioner replaced, as it was on its way out and our electricity bills were averaging $1000 a quarter. I sought 3 quotes from other local, highly recommended, companies. The first one forgot his ladder and had to borrow mine. Then he glanced into the ceiling space, took a few photos and told me he’d get back to me. Later that day he called back saying they couldn’t help us because the ceiling was too low. The next one that came out gave me a high quote and tried to unnecessarily upsell me. Other businesses wouldn’t even return my calls. Thankfully, I finally came across Joe Cools. Damon (who owns the business) spent a good hour in the ceiling trying to work out the best AC unit for me, and had time to graciously answer all of our questions. Damon's price was very reasonable and he did not try to upsell for things that did not need replacing, like the ductwork. We decided to go with Joe Cools and I’m so relieved that we did. Damon and his staff were at our house the following week and finished the job in one day. They were extremely professional, polite, respectful and knowledgeable, going above and beyond to accommodate our wishes. For example, they installed the control box in the same spot it had previously been, after being initially unsure if they could do so due to the existing wiring. We HIGHLY recommend Damon and his team at Joe Cools and are thrilled with our new Mitsubishi Heavy industries air conditioning unit and the reduced power bills. It was so refreshing to be able to trust someone and not be fed BS. I don’t usually write reviews, but I was so impressed with Joe Cools that I knew I needed to. Thank you again Damon, we know who we will be calling again in the future, and recommending to all our friends and family.

My AC broke down over Xmas break as I was about to list my house for sale. Damon came and quoted within 24 hours and new system was installed prior to my first open inspection. Good service and good value, would use again.

We needed a split system air conditioner replaced. From the moment we contacted Damon from Joe Cools, everything was handled professionally and efficiently. Damon provided a quote at a good price, was able to install in a short time frame, and left the job in a tidy state. We trusted he and his team to lock up after they had finished the install.
If you need heating and cooling sorted, I wouldn't hesitate to recommend Joe Cools.

Hi Damon, just a thank you for looking after my mother in law’s AirConditioning. She was impressed with how clean and efficient you were in the way you carried out the work. The following day was 35 degrees and was pleased she made the decision to change from evaporated to reverse cycle.
This is the third project we have used your company and have found you to be fair , honest, genuine and professional in your dealings and we don’t hesitate to recommend you to others…

The guy who came out and did the quote was professional and knew what he was talking about, and recommendations were made based on the circumstances/requirements. He provided options with the quote and was able to explain why those were provided.

The installers were also professional, quick, and knew the product well. They were able to run through how to use it, maintain it and on top of the unit user guide documentation provided a laminated cheat sheet made in house which also has contact details for warranty, repairs and enquiries.

Absolutely the least painful process I've encountered and have no hesitation recommending this company to anyone. I'll be using them for all of my aircon work in the future

Joe Cools were absolutely fantastic! We booked at probably the busiest time of year and we had whole new unit installed within a couple of weeks. These guys have a 5 star rating for a reason!